I am trying to create a process in Process builder to update a custom text field in Case object on below criteria.
- Case description is not null = false
- Case description Ischanged = true
- Case description IsNew() = true
I created a criteria for Executioning actions as Formula evaluates to true under criteria section with below formula. But this formula is giving syntax error.
[Case].Description !=NULL AND (IsChanged() OR IsNew())